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Alphy Thomas | Modified: 2018-08-08T06:36:31+00:00 | Tips|
User Query: “Hi, all. I am facing an odd issue with Outlook 2011 for Mac. I added the business account to Outlook (domain name and password) to Outlook 2011. For the first time, all folders were synced just fine. But, then I saw when I write new emails, these newly sent emails do not appear in the Sent folder in Outlook 2011. The same problem was observed in Outlook 2016 by my friend. Please, could you tell me how to resolve Mac Outlook not syncing with exchange server issue? Any lead will be greatly appreciated.”
The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.
Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server
The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.
- Every time she closes and reopens Outlook it is forcing it to sync with Exchange. You should be able to check it in Options-Advanced-Send and receive. Mine has the check box to send immediately when connected, and within the Send and Receive options the calendar is included. I would guess hers is unchecked, or her calendar isn't included.
- Moving Calendar from 'On my computer' folder to Exchange folder I recently installed Office for Mac 2016 and was able to export and import all of my data that was previously running successfully on Outlook for Mac 2011 including email, contacts and calendar using the olm format.
Nov 22, 2017 Nor does it do it using Outlook on Windows or indeed any other Mac Mail or Calendar program. Only Outlook 2016 on my Mac. About twenty minutes of quitting and restarting Outlook it then kicks in reloads exchange again adds in all of the folders, this works for a while then randomly repeats the above anywhere from 10 minutes to 24 hours later.
How to Troubleshoot Outlook For Mac not Sync With Exchange Server?
Outlook For Mac 2016 Calendar On My Computer Sync With Exchange One
Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server: Ds3 tool offline modded.
- End of all the Microsoft Office related processes. It is required to close all of them, for example, MS Word, etc.
- Create a replica or backup of Office 2011 identities folder, which is present in “~/Documents/Microsoft User Data/Office 2011 identities/”
- Hit on the Alt key while you click on Outlook to open it.
- It will directly go into the Microsoft database utility mode, where you can recreate an identity (database)
- Select the identity that is required. Generally, it is the main identity. Then, hit on Rebuild
This step will take a while
In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:
- On the left-hand side panel of Outlook, right-click (or Control+Click) on the folder from the folder list
- Then, select Folder Properties
- Hit on Empty the Cache button located at the bottom of the screen.
- This procedure will take some time depending on the amount of database.
Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server
- Exit from all the running applications
- In your launcher, hold down option and then, click on Outlook
- This will open the Outlook reindex tool. Choose your database and hit on hit on Reindex
- You have to wait until it is done
- Launch the terminal and write the following commands:
- sudo mdutil -E /
- …. wait until this procedure is complete
- sudo mdutil -i on /
- …. wait until this procedure is complete
Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.
Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange
In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.
Cause 1: Outlook is in the offline state
Syncing Google Calendar With Outlook 2016
Solution: Make sure that Outlook is working in online mode. This can be done by:
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected
Outlook For Mac 2016 Calendar On My Computer Sync With Exchange Free
Cause 2: Outlook is not connected to the server that is executing MS Exchange Server
Solution: Make sure that the connections are properly established
- From the Tools ribbon of Outlook, select Accounts
- Search for the Exchange account present in the left panel. In case, there is some issue with the Exchange connection, the indicator symbol will be orange
- Then, try to establish a connection with another Exchange program, for example, OWA (Outlook Web Access). The status of the Exchange server can also be examined by contacting with the admin of Exchange Server.
Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange
The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server
Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again.
Below-written steps are to be followed:
Below-written steps are to be followed:
Outlook For Mac 2016 Calendar On My Computer Sync With Exchange Outlook
- Make sure that the computer is connected properly with the Exchange Server
- From the navigation pane, select the Exchange folder for which cache has to be emptied. Then, Ctrl+click or right-click on that folder, and hit on Properties to fix Mac Outlook 2016 cannot connect to Exchange Server
- Go to the General tab followed by clicking on Empty Cache.
- Once the folder is empty, Outlook will automatically download the items from the server.
How To Sync Apple Calendar With Outlook
Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.
How To Sync Outlook With Google Calendar
Final Words
Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.
Comments are closed.
Is your exchange server in house or hosted? We have trouble with any shared calendars on Exchange Online where there is a delay if you switch a calendar that isn't yours but I have never known that to happen to an onsite exchange server.
Outlook For Mac 2016 Calendar On My Computer Sync With Exchange Rate
I would at least try to rebuild the OST file as the first step. If syncing is slow, you will definitely want to have cached mode on. Also check for any attached PST files as they have been known to slow things down under certain circumstances. Finally, how big is the mailbox overall?